Overall experience deserves 3 out of 5 stars. I couldn’t get the app to work on my Android phone at all, so I had to use my computer to find my favorite deals and print them out. That whole process had a few bugs to iron out, wasting about 15 minutes of my time altogether. As expected, the cashier had no idea what Cartwheel was, so I had to explain it to her and wait for her to get help from another associate. Overall savings: $6.30 (Total purchase: $59.75) If I didn’t love Target so much, I probably would have given it a lower score. Continue reading for my complete Target Cartwheel review.
My Target Cartwheel Experience
You may have heard that Target recently released an app called “Cartwheel,” that lets you browse through hundreds of Target-specific coupons, which can be organized within your Cartwheel account. The main selling point of this app is that you can use it on your phone and combine all of your coupons into one bar code, to be scanned by the cashier upon checkout. Sounds peachy, right?
The initial feedback for the Cartwheel app was not too great. Some people complained that the app didn’t work properly. Others were frustrated because the Target cashiers had never heard of it before and had no idea how to use it. Because of my love for Target (and my curious nature) I decided to give it a try myself. Here begins the journey for my official Target Cartwheel review.
Finding my Discounts
I initially tried accessing Cartwheel online and began browsing through their seemingly endless discounts. Most of them were just 5% off, but others were up to 25% off a particular item. I found a few that I liked and clicked the “add” button, but noticed that nothing was happening to indicate that they had been added to my account. I tried out some of the links at the bottom and top of the page to try to find out where the items were being stored, but every link just took me right back to the homepage. So far, not so good.
Side note: Unless you choose a specific category, there’s really no rhyme or reason to the organization of the discounts. For example, 10% off Nicorette gum was right next to 5% off Star Wars toys. They really make you work for your savings!
Eventually, I noticed the Facebook login in the top right corner. (I forgot to mention, you have to have a Facebook account in order to use Cartwheel). Upon logging in, it finally displayed my Cartwheel account and indicated that I had not added any savings yet! Apparently, all of those items I had been “adding” were just floating out into cyberspace the whole time.
Lesson learned: When using Cartwheel online, be sure to login before adding any deals to your account if you actually want to use them later. Doh!
Downloading the Cartwheel app for Android
Since I was having so much trouble on the Cartwheel site, I decided to go ahead and download the Cartwheel app for my Android phone. I was a little wary when I saw that it only had 3.5 stars (I have high expectations for Target!), but I was determined to go through with my mission. The download went smoothly and the app prompted me to login through Facebook. I entered my username and password, only to be sent to a “webpage not available” message. Grrrr!
I ended up getting back on my computer to print out my Cartwheel coupons directly from their website. Luckily, I was able to easily locate the page for printing and everything cooperated for once. It printed out a sheet showing each item along with the discount and expiration for the offer. In the top right corner you’ll see the barcode that combines all of your discounts into one, applying only those discounts for the items you actually purchase.
My Trip to Target
When browsing the discounts online, it allows you to view the details and exceptions. Unfortunately, these are not printed out on your sheet, so you can’t be totally sure that your item qualifies for the discount unless you take the time to write down or memorize the details.
As I was loading my items onto the counter, the cashier asked me if I had a gift registry because she noticed the paper in my hand. I told her that it was actually a coupon and set it on the counter for her to see. Her response: “What’s that?” I explained that I had printed it from the Cartwheel website. “What am I supposed to do with it?” I pointed to the barcode and told her that she just needed to scan it. She hesitated and hollered at another employee walking by, asking her if she’d heard of Cartwheel before. Fortunately, she had and she confirmed that you simply need to scan the barcode to activate the savings. The cashier apologized and scanned the barcode. I ended up purchasing five items from my Cartwheel list, saving me a total of $6.30. Not too shabby!
Overall Target Cartwheel Review
Yes, my first experience was a bit of a headache, but I also saved $6.00! Granted, I was not originally in the market for a makeup brush or a ladder ball game until I discovered their discounts, but I’m still very happy with my purchases. If Target is able to work out the initial bugs and teach all of its employees how to use the service, I think Cartwheel really does have some potential. Right now I’m giving it 3 out of 5 stars.
Do any of you have your own Target Cartwheel reviews to share?